Shipping policy

Shipping Policy

Processing Time

• Orders are processed within 2-5 business days (excluding weekends and holidays).

• During high-demand periods or special releases, processing may take longer.

Shipping Times & Costs

• Domestic Shipping (Within [Your Country]): Estimated delivery 2-4 business days after processing.

• International Shipping: Estimated delivery 7-21 business days, depending on the destination and customs processing.

• Shipping costs are calculated at checkout based on location and order weight.

Tracking & Notifications

• Once your order ships, you will receive a tracking number via email.

• Please allow up to 48 hours for tracking updates to appear.

Customs & Duties (For International Orders)

• Customers are responsible for any customs fees, import duties, or taxes applied by their country.

• We are not responsible for delays due to customs processing.

Lost, Stolen, or Damaged Packages

• We are not responsible for lost or stolen packages after they have been marked as delivered.

• If your package arrives damaged, contact us within 48 hours with photos of the damage.

Address Errors

• Ensure your shipping address is correct before checkout.

• If an order is returned due to an incorrect address, additional shipping fees may apply for reshipment.

Returns & Exchanges

• We currently do not accept returns or exchanges unless the item arrives damaged or defective.

For any shipping-related questions, please contact us at [ info@visualise.shop ]